Delete Your SafariFlow Account & Data

How to request deletion

1. In the app: Open the SafariFlow mobile app, go to Profile > Settings > Delete Account, and confirm. If you don't see this option, or you no longer have access to the app, use the form below instead.
2. On the web: Log in at safariflow.solutions, go to Company Settings, and submit a deletion request from there, or use the form on this page.
3. Without account access: Fill in the form below with the email address associated with your account. We'll verify your identity before processing the request.

We'll confirm receipt by email, verify the request, and process deletion within 30 days.

What gets deleted

• Your account profile and login credentials
• Customer, booking, itinerary, and supplier records entered into your account
• Uploaded media, documents, and communication history tied to your account
• Device and usage data associated with your account

What we retain, and for how long

• Financial and tax records (invoices, payments): retained for 5 years to comply with Kenyan tax law
• Records under legal hold: retained as long as required to resolve a dispute or comply with a legal obligation

Everything else is permanently erased within 30 days of a verified request. Full details are in our Privacy Policy.

Request deletion

You can also email [email protected] directly with your request.